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Guidance for Slow Deposits/Withdrawals If your deposit or withdrawal is processing slowly, please check if you have received a Transaction ID (TxID). If you have, you will need to monitor the status of your transaction on the relevant blockchain. For Bitcoin (BTC), the network is often congested. You may check your transaction status on the Bitcoin blockchain at Satoshi.info or Blockchain.info. For Ethereum (ETH), the network can get quite busy during large ICOs. You are able to check the status of a transaction on the Ethereum blockchain at Etherscan.io. If you have received numerous confirmations with no update to your balance, please privately send us your Binance e-mail and TxID so that we may investigate further.

Guidance for Slow Deposits/Withdrawals If your deposit or withdrawal is processing slowly, please check if you have received a Transaction ID (TxID). If you have, you will need to monitor the status of your transaction on the relevant blockchain. For Bitcoin (BTC), the network is often congested. You may check your transaction status on the Bitcoin blockchain at Satoshi.info or Blockchain.info. For Ethereum (ETH), the network can get quite busy during large ICOs. You are able to check the status of a transaction on the Ethereum blockchain at Etherscan.io. If you have received numerous confirmations with no update to your balance, please privately send us your Binance e-mail and TxID so that we may investigate further.