this is a good starting point, but I don't like how it works (you leave an anonimous tip which becomes immediatlely pubblic):

Scared the shit out of me and I immediately changed my password.

have you tried replying to that support ticket response?

Yes I replied immediately down in my mails. I told them that's the only documents ( My National ID I have) with same name with that of my Binance account. Yet they are rejecting it

There is a scam page like binance. Please take actions immediately to protect your customers.